Delivery and payment

Shipping and Payment

Shipping Methods

The shipping cost depends on the chosen delivery method, destination country, size, and weight of the package. The customer will receive information about the shipping cost after adding the product to the cart.

  • For the Czech Republic:
    • Shipping cost – 69 CZK.
    • Cash on delivery – 99 CZK.
  • For other countries (Slovakia, Austria, Poland):
    • Shipping cost depends on the weight and size of the shipment, but will not exceed 150 CZK.

Our shipping partners:

  • PPL: A fast and reliable service with the option to track shipments online.
  • Zásilkovna: A convenient network of pick-up points operating across the Czech Republic and internationally.

Delivery Time:

  • Within the Czech Republic: 1–3 business days.
  • Outside the Czech Republic: depending on the destination, usually 3–7 business days.

Payment Methods

In White Praha s.r.o. offers convenient payment methods for customers from the Czech Republic, Slovakia, Austria, and Poland:

  1. GoPay Payment Gateway: A reliable system for fast and secure online payments.
  2. PayPal Payment Gateway: An ideal option for international customers.
  3. Card Payments: We accept Visa and MasterCard.
  4. Bank Transfer: Payment to the account of In White Praha s.r.o. via online banking.
  5. Cash on Pickup: Direct payment upon picking up the goods from the store.

Online Bank Transfers

Fast bank transfers are available for customers from the Czech Republic, Slovakia, Austria, and Poland. This payment method is very popular in the region and allows for immediate processing of 30–50% of payments.

Supported Banks:

  • Česká spořitelna
  • ČSOB
  • Komerční banka
  • Raiffeisen Bank
  • UniCredit Bank
  • Poštovní spořitelna
  • mBank
  • Fio banka

Payment Process

  1. The customer selects their bank from the list.
  2. After clicking the appropriate button, they are redirected to their online banking.
  3. The payment order is automatically pre-filled. The customer cannot change the amount, variable symbol, or recipient details.
  4. After confirming the payment, the customer is redirected back to the online store, where the order is confirmed and processed.

Fast, reliable, convenient – we do everything to make shipping and payment as simple as possible!